SMS TEXT MESSAGING POLICY
Effective Date: July 17, 2026
Happy Printers, Inc. ("we," "us," or "our") offers our customers the option to receive text messages regarding order status, design proof updates, shipping notifications, and promotional offers. By providing your phone number and opting in to receive SMS messages, you agree to the terms outlined in this SMS Policy.
1. HOW YOU OPT IN / CONSENT
We only send text messages to users who have explicitly granted us permission. Consent can be collected when you:
- Check an opt-in box during the website checkout process.
- Check an opt-in box on our digital contact or quote request forms.
- Verbally request to receive updates via text while placing a custom order.
Please note: Providing your phone number to receive a quote or an invoice does not automatically enroll you in marketing text messages. You must check the explicit opt-in box to receive promotional communications.
2. WHAT TYPE OF MESSAGES YOU WILL RECEIVE
Once opted in, Happy Printers, Inc. may send you text messages regarding:
- Transactional Updates: Order confirmations, artwork and digital proof approval alerts, invoicing updates, and shipping tracking notifications.
- Customer Support: Direct responses to questions or inquiries you have initiated via text or form submissions.
- Promotional Alerts (Optional): Limited marketing messages, including exclusive discounts, new branding service announcements (such as DTF, embroidery, or LIQUID 3D™ alerts), or seasonal apparel sales.
3. MESSAGE FREQUENCY AND FEES
- Message Frequency: The frequency of text messages varies based on your interactions with us. Transactional messages are sent as needed based on your order status. Promotional messages will be sent no more than four (4) times per month.
- Cost: Happy Printers, Inc. does not charge for our text messaging service. However, message and data rates may apply depending on your mobile carrier plan.
4. HOW TO OPT OUT / STOP RECEIVING MESSAGES
You can cancel and opt out of our SMS service at any time.
- To stop receiving text messages, simply reply STOP to any text message you receive from us.
- After you send the message "STOP", we will send you one final SMS message to confirm that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us unless you choose to opt back in.
5. HOW TO GET HELP
If you are experiencing issues with our text messaging service or need assistance, you can reply HELP to any text message you receive from us, or contact our customer support team directly at:
6. PRIVACY AND DATA PROTECTION
Your privacy is critical to us. We handle your phone number and text interaction data in strict accordance with our Privacy Policy.
- We do not sell, rent, or lease your mobile phone numbers or SMS consent data to third parties for marketing or promotional purposes.
- All text messaging data is securely processed through authorized carrier channels to protect your personal information.
7. CHANGES TO THIS SMS POLICY
We reserve the right to update or modify this SMS Policy at any time to comply with changing carrier guidelines or regulations. Any updates will be posted on this page with a revised "Effective Date."
Happy Printers, Inc. does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.